Tag

#claude

2 posts

Feb 5, 2026·4 min read

Stop Writing Postmortems by Hand. Claude Does It in 30 Seconds.

A P1 incident ends. Everyone is exhausted. Now you have 24 hours to write a structured postmortem. Here's the tool I built so that part takes 30 seconds instead of two hours.

incidentspostmortemautomationclaudeit-ops

Oct 4, 2025·4 min read

30 IT Tickets in 5 Seconds: How I Replaced Manual Helpdesk Triage with Claude

Manual triage was costing my team 2–5 minutes per ticket, every ticket, every day. Here's the Streamlit app that killed that workflow.

automationclaudehelpdeskpythonit-ops